Recent Posts

Disaster After Hours? We're Here To Help!

5/30/2019 (Permalink)

It's the late hours of the night or the early hours of the morning and a pipe burst in the ceiling after hours and caused tons of damage to your commercial building. What is your plan? Your plan should be to give us a call. We're here for you 24/7 all 365 days of the year.

In this case, our SERVPRO of Lee County team was onsite within 30 mins and ready to get to work. A huge shoutout goes to Lynn for being ready and getting onsite ASAP.

We were able to get the water cleaned up and drying equipment set within four hours. Did we mention that 20+ rooms were heavily affected? 

Throughout the week we monitored closely and made sure that they were back up and running as soon as possible. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

An Extreme Job

5/30/2019 (Permalink)

Some commercial disasters are smaller than others. On the other hand, some are larger than others. Our team went above and beyond to meet deadlines for the customer. In three weeks, we were able to restore 50,000 square feet of commercial property after a fire. 

We know that we brag about our employees often, but our SERVPRO family really is the best. Everyone gave this job their all and had a great attitude the entire time. With a willing attitude, we were able to help make the fire “Like it never even happened.” for this large commercial property!

We specialize in fire and water restoration. We’ve received advance training in restoration techniques, and we have the experience and specialized equipment to quickly restore your property. Save our number in your phone so that you'll know who to call when disaster strikes. 

Flooding Tips

5/30/2019 (Permalink)

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging

Call the Lee County Professionals

5/30/2019 (Permalink)

Damage caused to your home by a storm can be big or small. No matter the size of your disaster, we have extensive water damage and storm restoration training that allows us to get your home back to normal quickly. You can depend on an immediate response from our highly trained technicians to your Lee County home or business, who are available 24 hours, seven days a week. Storm restoration is the cornerstone of our business so you can bet that we can restore your home to pre-storm condition quickly.

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!

Lee County Summer Storms

5/30/2019 (Permalink)

Alabama summer storms will happen in Lee County. We're here to remind you that we're the number to call when your home or business is affected by flooding from storm damage. 

Do you know what to do in the case that this disaster happens to you? Before we get into a short checklist, save our number in your phone so you can easily give us a call if you find yourself in this situation because we are here to help. You can reach us at (334) 821-4858. 

First, call your insurance agent. 

Second, be careful when you decide to enter your home. Water damage can seriously damage the structure of your home and we want to make sure that you are safe. Once you are inside, continue to move around carefully and be aware of your surroundings. Don't go inside the home if you can see structural damage from the outside. We want you to stay safe!

Third, document everything. Take photos of your own of everything that is going on. You may also consider beginning to take an inventory of the damaged items. Once we arrive, we'll take it from there.

Fourth, don't use appliances in the affected areas and keep power turned off to those areas of your home until an inspection can be done to ensure it is safe for you to do so. Even in the smallest flooding scenario, you could be at risk for a fire if it is behind your appliances.

Last but not least, give us a call quickly so we can quickly mitigate your loss!

Here's How It Works

5/30/2019 (Permalink)

Way back in the beginning of our blogging days, we took you through the process of what to expect when you give us a call after water damage. We thought it was time to share this information with you all again!

Water damage, small or large, is stressful enough by itself and we understand that here at our SERVPRO office. We want to help you through this process as quickly and as easily as we can. Here are a few steps that we take to ensure that you are well taken care of:

Step 1: You give us a call. We will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that we will need for your job. 

Step 2: Inspection and assessment. We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4: Drying and dehumidification. We use specialized equipment to remove the remaining water that is harder to access. Our trained Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5: Cleaning and sanitizing. We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6: Restoration. Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

You can trust us to get the job done right. Give us a call today. 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!

Ready or Ruined?

5/30/2019 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

    • A no cost assessment of your facility.
      This means there is no need to allocate funds, giving you a great value at no cost.
       
    • A concise Profile Document that contains only the critical information needed in the event of an emergency.
      It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
       
    • A guide to help you get back into your building following a disaster.
      This can help minimize the amount of time your business is inactive by having an immediate plan of action.
       
    • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
      You have a provider that is recognized as an industry leader and close by.
       
    • Identification of the line of command for authorizing work to begin.
      This saves time so we can begin the work of mitigating the damage which can save you time and money.
       
    • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
      Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!

We Will Miss You, Carlos!

3/24/2019 (Permalink)

Why SERVPRO We Will Miss You, Carlos! Bo & Carlos are pictured above.

On Friday, March 22nd, we had an employee breakfast and celebrated years of hard work from a dedicated employee. Here at SERVPRO, you'll see us referring to our employees as our "SERVPRO Family" and we really mean that. Carlos has done just that. He's always come to work with a positive attitude and has always been a dedicated member of the team. It is hard to say goodbye, but we are thankful to have had him as a part of the SERVPRO family. 

“Carlos has worked with us for the past 6.5 years and has learned the business and done everything asked of him. He has the utmost pride in his work and pays attention to the details. Carlos has been a dedicated team member for us and we are truly going to miss him. We wish him nothing but the best.” Bo Bryan, Production Manager

Job File Coordinators

3/24/2019 (Permalink)

Here at SERVPRO of Lee County, we know that the last thing you're thinking about is the claims process when disaster strikes your home or business. That's why we help manage the insurance paperwork and process. Let's talk about what a Job File Coordinator is and what that means for you as our customer!

A Job File Coordinator performs tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. They also create preliminary estimates (and this is just to name a few of the many tasks that our amazing job file coordinators help us with on a daily basis).

But, what does this mean for you? This means that you'll have someone in our office who is your dedicated point of contact. They will monitor your job (by communicating with our production team) and work with your insurance company and make sure that you're kept up-to-date every step of the way. 

24/7/365

3/24/2019 (Permalink)

We know that Alabama storms don't wait for business hours. We know that water leaks don't wait for a weekday. We know that fires don't discriminate. That's why we are here for you 24 hours a day, 7 days a week, 365 days of the year. 

We are locally owned and operated. This means we are close by and ready to respond when disaster strikes your Lee County, Alabama, home or business. We have highly trained technicians and state-of-the-art equipment ready to respond and to properly clean and restore your house so that it feels like home again.

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!