Recent Posts

Free CE Seminars in August 2019

7/24/2019 (Permalink)

SERVPRO of Lee County is proud to  offer TWO free Continuing Education Seminars on August 14th, 2019. These seminars will be held at our office located at 17159 US Hwy 280 East in Smiths Station, AL, 36877. Please see below for details on the courses!

Cleaning and Restoring Smoke Damaged Contents (2 Credit Hours) - Course #6000040048 

  • Registration Time: 9:30est/8:30cst
  • Course Time: 10:00est/9:00cst
  • 100% Attendance is REQUIRED in order to receive CE Credit for this course.

Restorative Drying for Water Damage (2 Credit Hours) - Course #27385 

  • Registration Time: 12:00est/11:00cst
  • Course Time:  12:30est/11:30cst
  • 100% Attendance is REQUIRED in order to receive CE Credit for this course.

Class size is limited. Please reserve your spot by contacting:

Lynn Smith at (334) 821-4858 or lsmith@SERVPRO9392.com

We can't wait to see you at our office on August 14th. Please let us know if you have any questions. 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858! 

Why IICRC Matters for Storms

7/12/2019 (Permalink)

The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the cleaning and restoration industry. It consists of standards, certifications, and certified firms. We wanted to share their purpose & mission from their website;

"The mission of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries."

As a customer, IICRC gives you the peace of mind on who to trust in the restoration industry. As a business, this means that we follow the industry guidelines and perform the work that we have learned in our IICRC classes & continuing education courses. With the help of our software, DryBook, paired with the standards that IICRC puts out, DryBook tells us how much equipment we should put in a home. The number of equipment depends on the size of the home & the affected area. 

This means that after a summer storm causes flooding here in Lee County, Alabama, you can trust the professionals to get the job done right.

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!

Let's Lower the Statistics

7/12/2019 (Permalink)

Every July, we share a blog post containing grill safety tips. Why? Because July is the peak month for grill fires!

We're sharing these facts from the National Fire Protection Association.

In 2013-2017, fire departments went to an annual average of 10,200 home fires involving grills, hibachis or barbecues per year, including 4,500 structure fires and 5,700 outside or unclassified fires. These fires caused an annual average of 10 civilian deaths, 160 civilian injuries and $123 million in direct property damage.

Those numbers are scary, but we're here to share a few tips regarding charcoal grills! You can find additional information at the NFPA website

To start charcoal for cooking
  • There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to ignite the charcoal using newspaper as a fuel:
    • If you use a charcoal chimney, use a long match to avoid burning your fingers when lighting the paper
  • If you choose to use lighter fluid, use only fluid intended for charcoal grills
  • Never add charcoal starter fluid to coals or kindling that has already been ignited
  • Never use gasoline or any other flammable liquid except charcoal starter or lighter fluid to start a charcoal fire
While cooking
  • Place the grill well away from overhanging branches according to the manufacturer’s instructions
  • Place the grill a safe distance from lawn games, play areas and foot traffic
  • Keep children and pets, and anything that can burn like food wrappers, an oven mitt or towel, at least 3-feet away from open flames and the grill
  • Use long-handled grilling tools to give the chef plenty of clearance from heat and flames
    • Have an adult present at all times when a campfire or grill is burning. Keep the fire small and never leave a fire unattended! 
To dispose of charcoal after cooking
  • Before going to sleep or leaving the area, douse the fire with water and make sure the area is cool to the touch.
  • Five percent of outside or unclassified grill fires occurred in a lawn, field or open area 
  • Empty the coals into a metal container with a tight-fitting lid that is used only to collect coals
    • Place the container outside and away from anything that can burn
    • Never empty coals directly into a trash can
    • Store the charcoal starter fluid out of reach of children and away from heat source

Thanks again to the NFPA for always having great resources for us to share with our followers to keep them safe. Who is ready for some summer grilling? We know that we are! 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!

Does Lightning Cause House Fires?

7/12/2019 (Permalink)

Stormhighway.com has a great resource regarding what happens when lightning hits a house. As summer storms are in full swing, we wanted to make sure to share what you should do if your home is hit by lightning!

If you know your house has just been hit directly by lightning, call the fire department. It is common for lightning to start fires in the attic and within walls of homes. These fires inside enclosed spaces may not be visible in their beginning stages.

Lightning presents three main hazards to a house that is hit directly:

  • Fire danger: The biggest danger lightning poses to a house is fire. Wood and other flammable building materials can easily be ignited anywhere an exposed lightning channel comes in contact with (or passes through) them. It is most common for lightning to start a fire in the attic or roof of a house, as the channel usually has to pass through some of the structural material in the roof before it can reach a more conductive path such as wiring or pipes. When lightning current travels through wires, it will commonly burn them up - presenting a fire ingition hazard anywhere along the affected circuits.
     
  • Power surge damage: If lightning chooses any of the home's electrical wiring as its primary or secondary path, the explosive surge can damage even non-electronic appliances that are connected. Even if most of the lightning current takes other paths to ground, the home's electrical system will experience enough of a surge to cause potentially significant damage to anything connected to it, electronics in particular.
     
  • Shock wave damage: Another major source of damage from lightning is produced from the explosive shock wave. The shock waves that lightning create is what produces the thunder that we hear, and at close range, these waves can be destructive. Lightning can easily fracture concrete, brick, cinderblock and stone. Brick and stone chimneys are commonly damaged severely by lightning. Lightning's shock waves can blow out plaster walls, shatter glass, create trenches in soil and crack foundations. Shrapnel is a common secondary damage effect, with objects sometimes found embedded in walls!

For additional information regarding lightning and house fires, check out their blog post by clicking here. 

Stay safe friends!

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!

Technology Helps Dry Your Lee County Home

7/1/2019 (Permalink)

Being a part of a franchise system is truly amazing (as if we don't mention the SERVPRO family enough). Through this system, we have specific resources that help us be consistent with following the SERVPRO system.

Let's start with DryBook! We have a program called DryBook that our technicians use out on the job site.Through DryBook, all of the paperwork, pictures, and information is captured electronically. This allows our technicians to not have to worry about paper and pen and update real time! This means that the minute that they hit save, our team at our office can pull up that customers file and make sure they have everything that they need to send to the insurance company.

We also have Workcenter Office. This program helps us track our jobs and ensures that we know the exact duration of the job.

With the combination of these two softwares, DryBook and Workcenter Office, we can accurately tell a story for the insurance company! 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!

Weird Smell After House Fire?

7/1/2019 (Permalink)

After a fire, there can be quite the combination of smells left in your home. But, do not fret! We have numerous resources to help get rid of odors, regardless of what the cause may be!

The first step is that we will do a site inspection to find what is specifically causing the odor and locate where it is coming from. We will then recommend the correct process to get the odor out of your home or business. Some of those processes may include our hydroxyl or our ozone. Both are similar, but still very different. Let's jump into the differences below.

The ozone is great for odors; however, it can only be used when the home or business is completely empty and there are no humans or animals around it. The hydroxyl, however, can be used when humans or animals are around it and it will not harm them. Because of this, it might take a little longer than the ozone, but safety comes first! 

Both of these machines can help eliminate most of the odors that you may find yourself dealing with after a fire. Give us a call today so that we can recommend what is best for your home or business.

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858! 

SERVPRO Clean After Fire Damage

6/24/2019 (Permalink)

By being apart of the SERVPRO family, we are extremely fortunate to have our own chemist onsite. He sits at our corporate headquarters up in Gallatin, Tennessee, and he is the one responsible for making all of our proprietary products. Whether it be a fire, water, mold, or general cleaning, our chemist has the right chemical made for us to be ready for whatever we run into. With over 200 chemicals already out, we have the capability to clean almost anything. All of our products are safe and if asked, we can produce a SDS for all of our proprietary products. 

We understand the emotions that come with a fire loss. Our highly-trained technicians will treat your family with empathy and your home with great care. We also believe in the "Restore > Replace Mentality" where we work directly with your insurance company to determine which items can be restored and which items are unfortunately a loss. We offer pack out services where we inventory, document and bring those items to our secure office and warehouse. We then begin to clean, sanitize, and disinfect all of the restorable items that were damaged by the fire. We use a variety of advanced cleaning techniques and our proprietary chemicals to restore your belongings to pre-fire condition. 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!

Hundreds of Green Machines

6/24/2019 (Permalink)

We have hundreds of green machines ready to get your disaster back to "Like it never even happened." At our warehouse located in Lee County, Alabama, we have over THREE HUNDRED air movers and over ONE HUNDRED dehumidifiers.

We have no shortage of equipment. Sometimes though, large jobs require more than this. We brag all the time about being a part of the SERVPRO family and moments like this are exactly why. Less than two hours away, we have access to FOUR tractor trailer loads of air movers and dehumidifiers ready to mobilize.

Big or small, we're here to help after a storm! 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!

What's a SERVPRO First Responder?

6/24/2019 (Permalink)

Did you have a pipe burst or a water heater leak? Please give us a call so we can send out a first responder to look at the damage that the disaster has left behind.

Our first responders are trained to be able to assess any situation that they might run into. We like sending a first responder out because they can give us an accurate description of what is going on and what our team will need to start performing the work and getting you back to "Like it never even happened." The first responder will assess the situation, meet with you to discuss their findings, and take pictures to document all of their findings. This also gives the insurance information for your claim so that they know what it looked like before any mitigation work even began. 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!

Explaining How We Travel For Storms

6/24/2019 (Permalink)

When a natural disaster strikes and a local SERVPRO needs to call in backup from other franchises, they can contact their local storm team. Our storm team is Team Wilson in Birmingham, Alabama. The teams are spread out and sectioned off by the geographic region. We wanted to explain how it works and the process behind storm teams! 

Once the team has been contacted, they send out an email to their franchises and ask who would like to travel to the area. Once it is time to travel, the storm teams will assign each of the franchises a zip code and dispatch them to that location. This is great because it keeps that franchise focused on that territory. Even better, it means that we can respond to that area quickly by already being in vicinity!

The jobs are dispatched, estimated and billed through the storm teams. This helps ensure the consistency of the jobs and keeps all of our franchises working in the same direction! 

SERVPRO of Lee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-821-4858!